At Royal Scent, we aim to provide fast and reliable shipping to our customers. This Shipping Policy outlines the shipping procedures for all orders placed through our website, www.royalscent.com.my
Shipping charges for your order will be calculated and displayed at checkout. Delivery times may vary based on your location and the shipping method chosen. Below is a guide to our shipping rates and estimated delivery times:
Once your order has been shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking number will be active within [Insert number of hours, e.g., 24 hours].
Royal Scent is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (such as tariffs, taxes, etc.) are the responsibility of the customer (if apply).
Royal Scent is not liable for any products damaged or lost during shipping. If you receive your order damaged, please contact the shipment carrier to file a claim.
We offer international shipping to selected countries. Please be aware that international shipments may take longer due to customs clearance and other external factors. Customers are responsible for any customs fees or import duties associated with the shipment.
Some items may be subject to shipping restrictions based on your location or local regulations. We will notify you if your order contains such items and provide alternate options if available.
If you have any questions regarding our shipping policy, feel free to contact us: